SMS Terms - First AI Employee (Test Sample)
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Message program
These terms apply to text messages sent from and received at the texting number First AI Employee (Test Sample) gives you, the number First AI Employee (Test Sample)'s receptionist operates on. Customers receive transactional messages about a service request, including booking confirmations, secure intake or upload links, quote and deposit links, quote follow-ups, and dispatch updates. Where First AI Employee (Test Sample) turns on emergency alerting, members of its own on-call team who have opted in receive enrollment confirmations, job alerts, and replies about job claims. At a confirmed account-owner number, the owner may receive an enrollment confirmation, an optional daily digest when replies are waiting, and self-test messages the owner requests. Enrolling the phone does not by itself guarantee a usage warning. A warning is sent only when the separate usage-warning service is on and the account reaches its warning threshold. First AI Employee (Test Sample) does not send marketing, promotional, or recurring campaign messages through this program. A secure link is sent only to a number that has already opted in, and that rule holds on a live call: if you ask for a link while you are on the phone and First AI Employee (Test Sample) does not already have your permission to text that number, nothing is sent and you are told how to opt in instead. Nothing is sent to you before you have opted in. The confirmation text described below is not an exception: it goes out after you have already said yes on a recorded call, and it tells you what you agreed to rather than asking you for anything. This line handles the keywords described in these terms. It does not support a text conversation.
How you opt in
If you are a customer, there are two ways to opt in.
(1) Text in. Text the word START to the texting number First AI Employee (Test Sample) gives you. That is First AI Employee (Test Sample)'s primary texting number. First AI Employee (Test Sample) may also send and receive texts in this program on other numbers its receptionist answers, and STOP and HELP work on every one of them. It may not be the number you dialed to reach First AI Employee (Test Sample): a published line that only carries calls cannot receive a text. Your text is the opt-in, and you get one message back confirming it.
(2) Say yes on a call. First AI Employee (Test Sample) can turn this second path on or leave it off. Where it is on, you can tell First AI Employee (Test Sample) or its AI receptionist during a recorded phone call that it can text you. Your yes on that call is the permission, and the recording is the record of it. After you say yes, the receptionist tells you during the same call that your permission is set and a confirmation text will arrive shortly. The text arrives right after the call, tells you what you agreed to, and tells you how to stop. It does not ask you for anything. Reply STOP to it, or to any later message, and you are opted out.
By opting in, you consent to receive transactional text messages and calls related to your service request.
If you are on First AI Employee (Test Sample)'s on-call team, you opt in by texting the word DISPATCH to the texting number First AI Employee (Test Sample) gives you from your own phone. You can do that before or after the business adds you to its emergency roster; whichever happens second is what puts you on call. Being added to the roster does not opt you in and does not send you anything: the first message on the thread is always yours. Once both are true you get one confirmation text, and job alerts begin.
Consent is not a condition of any purchase.
Message frequency
Message frequency varies with your interactions, the status of the service request, and the features First AI Employee (Test Sample) uses. A customer may receive multiple messages for one service request, including confirmations, requested links, replies, and dispatch updates. If a quote was sent by text and remains eligible, one automatic quote follow-up is sent 72 hours after the quote. If you agreed to texts on a call, you also get the one confirmation text described above; it asks you for nothing. An opted-in on-call team member may receive one enrollment confirmation, an alert for each emergency job, and replies or status messages about job claims. At a confirmed account-owner number, an enabled text digest is sent at most once per day and only when replies are waiting, and a self-test message is sent each time the owner requests one. When the separate usage-warning service is on and the account reaches its warning threshold, at most one usage warning is sent in that billing period.
Opt out
Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message, including the confirmation text, to opt out and stop receiving messages from First AI Employee (Test Sample). You will receive a confirmation message once you opt out. We will not send other messages unless you later text HELP, START, or UNSTOP; in that case, we will reply to your request. START or UNSTOP resubscribes you.
Get help
Reply HELP to any message for support contact information, or call First AI Employee (Test Sample) at (361) 306-9553.
Resubscribe
If you have opted out and change your mind, reply START or UNSTOP to any message to resubscribe. You will receive a confirmation message when you resubscribe.
Message and data rates
Standard message and data rates from your mobile carrier may apply to messages you send or receive.
Carriers
Participating wireless carriers are not liable for delayed or undelivered messages.